Contact information
Elite Fit Lab aims to provide customers with a straightforward way to obtain assistance before, during, and after a purchase.
For questions about earrings, jewelry sets, orders, shipping, returns, refunds, or general website matters, please use the contact information below.
Business Information
Website / Store Name:
Elite Fit Lab
Legal Business Name:
HG FAC PROPERTY INC
Business Address:
5600 NE 4TH AVE APT 1009
MIAMI, FL 33137
United States
Return Address:
5600 NE 4TH AVE APT 1009
MIAMI, FL 33137
United States
Primary Contact:
KARIN PETRINA GROSNICK
Customer Service Email:
[email protected]
Website:
https://www.elitefitlab.beauty/
Customer Service Topics
Customers may contact us regarding:
- Earrings;
- Jewelry sets;
- Product descriptions;
- Product availability;
- Order status;
- Payment-related order questions;
- Shipping;
- Tracking information;
- Address corrections;
- Damaged merchandise;
- Incorrect merchandise;
- Missing components;
- Returns;
- Refunds;
- Exchanges;
- Privacy matters; and
- General website questions.
Return and Refund Assistance
When contacting us about a return, customers should provide the order number and explain the reason for the requested return.
For damaged or defective merchandise, photographs may be requested to help us evaluate the condition of the item.
Privacy Requests
Privacy-related questions and requests may be sent to:
Customers should avoid sending complete payment-card numbers, passwords, account credentials, or other highly sensitive information through ordinary email.
Written Correspondence
Formal written correspondence may be directed to:
HG FAC PROPERTY INC
Attn: KARIN PETRINA GROSNICK
5600 NE 4TH AVE APT 1009
MIAMI, FL 33137
United States
Customer Service Response
We aim to review customer inquiries within a reasonable business period.
Some matters may require additional time when they involve carrier investigations, payment verification, inventory review, returns, refunds, or information from third-party service providers.
Important Return Instruction
Customers should contact customer service before mailing a return whenever possible.
A package should not be sent to an alternative address unless Elite Fit Lab has specifically authorized that address for the particular return.